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Frequently Asked Questions

Will I be charged Sales tax?

Sales tax is only collected on orders shipped to addresses in Washington state and New York. Sales tax within each of these states may very based on final package destination.

Can you custom make a diamond engagement ring for me or make a small change to an existing piece?

Popular Diamonds expert diamond and jewelry consultants will help you create exactly what you want, simply call 1-866-867-1184.

Where do your diamonds originate from?

All of our diamonds come from Belgium and Russia. We are a diamond manufacturer that has been in the business for over 35 years. We supersede all regulations set forth by our industry to make sure that each of our diamonds come from ethical and environmentally conscious sources.

How long does it take to make a custom piece?

The approximate time for the completion of a custom jewelry piece is 10 to 14 days.

How long is handling time?

Our handling time takes 1 to 3 days after the confirmation of payment.

Do diamonds come put in their setting?

Yes, all of our diamonds come set in their specific setting.

Are all your diamonds GIA certified?

Over 90% of our diamonds are GIA certified. If you purchase a GIA certified stone, you will receive a GIA certificate along with it.

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